Monday, November 5, 2018

Who Should Treat Behavior Problems in Dogs?


The following is a blog post by Patricia B. McConnell, PhD, CAAB. McConnell is an applied animal behaviorist who has been working with, studying, and writing about dogs for over thirty years.  Even though this was written nearly 10 years ago, it is still a great “job description” for a professional dog trainer. 

Canine Dimensions certified dog trainers participate in company-sponsored training programs throughout the course of their careers. They learn #1 through 5 during initial training, and they are continually learning #6 through 10 over the entire course of their careers. The great thing about the dog training profession is that whether someone has been training dogs for 2 months or 20 years, the learning never stops!

Who Should Treat Behavior Problems in Dogs?

First off, I think that the most important factors related to who is qualified to treat a behavioral problem is their KNOWLEDGE and ABILITY, not their degrees or credentials. I am not dismissing the value of credentials, believe me, I busted my tail for my Ph.D. and I am very proud of it. I have tremendous respect for others with advanced credentials, and describe some of the vets that I work with as walking on water. I also add CAAB after my name with pride, just as I have tremendous respect for DVMs who are Board Certified in Behavior. But that said, who do you want helping you rehab a rescue dog who growls at visitors? Any dog trainer? Any vet? Any CAAB?  No... you want someone who understands canine ethology, as well as operant and classical conditioning, who can read communicative signals from dogs extremely well. You want someone with experience working with dogs with behavioral problems, who can refer to a vet when necessary, and someone you can relate to (and who can relate to you), who does a good job being your coach, teacher and cheerleader all at the same time. What qualifies someone to do that? Knowledge and ability, yes? But knowledge of what, and ability to do what? Here’s some thoughts – not inclusive probably, but good enough to continue our conversation.  

MINIMAL KNOWLEDGE TO WORK WITH CANINE BEHAVIORAL PROBLEMS:
1. Canine ethology, including the influence of genetics on behavior, developmental influences (in utero, neonatal, early social development), normal social structures of dogs in different contexts, communicative signals (these need to be known in depth, such that a 10 millisecond and 2 millimeter change of a dog’s lips is clearly noticeable and meaningful to the observer), play behavior, predatory behavior, agonistic behavior.  

2. In-depth knowledge of operant conditioning (including + and – reinforcement and punishment, and when they are best used or avoided); in depth knowledge of classical conditioning, counter classical conditioning and desensitizing (and the difference between and when to use each one over the other).

3. Experience applying #’s 1 and 2 to behavior problems in dogs, ideally by first learning basic training and handling.

4. An in-depth understanding of what behavioral problems are often caused by or correlated with medical problems, including a good working knowledge of structure and function, basic physiology and what behavioral problems always require an appointment with a veterinarian.

5. An in-depth understanding of the most common diagnosis of behavioral problems, what behaviors are ‘symptomatic’ of these problems, and best practices to solve them. This includes knowing what these labels mean, how useful the labels actually are (not always) and how to help the client understand what we can and can’t know about what is motivating their dog.

6. Anyone who wants to work with dogs with behavioral problems, in my opinion, should be a good trainer with the ability to read a dog and know what he or she is ready for (or not), knows how to use their actions, including movement and voice, to influence a dog’s behavior, can read visual signals extremely well and is able to interpret them correctly (i.e., dog tongue flicks when asked to lie down). No one should ever give a client instructions about what to teach their dog, without being able to demonstrate how to do it successfully to the same dog, in the same context as the clients.

7. Consultants absolutely must have fantastic social skills with people, and be able to create a welcome and supportive environment for the client. Specialists who are great with dogs but not with people are not suited to do behavior consulting, period. There is no equivalent of surgery in behavioral treatment and rehab, in which the specialist never has to interact with the ‘patient.’ You’re either really, really good with people, or you’re in the wrong field. (Could I make it more clear how strongly I feel about this?!) The most common complaint that I hear from clients is that the trainer/behaviorist/veterinarian was rude/busy/disconnected/shaming etc.  I do not know this for a fact, but I believe that part of the bit of good I’ve been able to do in the world is because I like people as much as I like dogs, and I want to help them both.

8. The ability to take all the knowledge listed above and customize it for each case. Cook book solutions don’t work very often, and I’ve seen client after client who came to me after being given some handouts and some generic advice about this or that, which didn’t end up being very helpful. Being a behavioral consultant means knowing how to present information in a way that clients can use and adopt.

9. The ability to say, without hesitation, “I don’t know” and “I was wrong.”  

10. The ability to stay connected with a network of knowledgeable people.